How do I use affiliate coupons?열기We offer discount coupons that can be used in Busan area for Busan City Pass members.
You can get various benefits by selecting the affiliate coupon at the bottom of the main page, presenting it at the affiliation.
What is the refund / cancellation policy?열기Basic admission tickets can be refunded or canceled within 30 days.
The products that specify the reservation date will be subject to separate cancellation and refund policies.
Please refer to the cancellation and refund policy of the product page.
When does the purchased item expire?열기Busan City Pass can be used within 30 days from the date of purchase.
No refunds, cancellations or re-use will be made after the expiration date.
Can I change language and payment currency?열기Busan CityPass is available in multiple languages and local currency.
You can change the language (Korean, English, Japanese, Traditional Chinese, Simplified), Currency (Korean Won, Dollar, Yen, Yuan, Euro) in the setting menu.
What should I do if I need a reservation?열기Some products such as performances, experiences, and marine activities, require reservations.
You can make a phone reservation through contact number on the product page.
What is the discount rate for Busan City Pass?열기All products in the Busan City Pass are subject to the lowest prices and up to 70% off.
How do I cancel my order?열기To request a refund or cancellation please select the order you purchased history in the main menu and then select cancellation request
(Please note that the refund process is subject to the rules of each applicable product. Please check the contents of the corresponding product page) If it is difficult to cancel within the system, please contact Pass & Trip Customer Center 051-923-9000.
How do we work with Busan City Pass as a partner?열기Busan CityPass is affiliated with partners who operate diverse areas such as sightseeing, experience, leisure, marine, performance, exhibition, tour, accommodation, transportation, F & B and others.
We will reply promptly if you contact us through the affiliate inquiry menu.
How do I get the maximum discount rate?열기The product consists of a single item and a package.
You can get more discount rate if you buy the package (BIG PASS, Theme pacakge) rather you buy items separately.
You can get various promotional discount coupons provided by Busan CityPASS if you sign up.
How can I use it on the spot?열기When you present QR code at ticket office, your entry is permitted immediately or you need to exchange it with entry ticket.
Is there a different cancellation/refund policy fo열기If you have not used any item in the package or day pass, you can cancel or refund within 30 days after purchase.
Partial cancellation or refund is not allowed if one item is used.
모바일 브라우저 쿠키 설정하는 방법열기01. 안드로이드에서 설정하는 방법 (기본 브라우저 기준)
1. 이용하고 계신 브라우저(인터넷 아이콘)를 접속하신 후 더보기(아이콘)를 선택합니다.
2. 메뉴에서 '설정'을 선택한 후 '개인정보 보호(컨텐츠설정)'을 선택합니다.
3. '쿠키'에서 '쿠키 허용' 체크박스를 선택합니다.
02. 안드로이드에서 설정하는 방법 (크롬 기준)
1. 크롬 브라우저를 접속하신 후 메뉴를 선택합니다.
2. 메뉴에서 '설정'을 선택한 후 '사이트 설정'을 선택합니다.
3. '쿠키'에서 '쿠키 허용'으로 체크합니다.
03.아이폰, 아이패드 단말기에서 설정하는 방법 (사파리 브라우저 기준)
1. '설정(Setting)' 앱 아이콘을 선택한 후 'Safari' 아이콘을 선택합니다.
2. 'Safari'에서 '개인 정보 보호 및 보안'의 '쿠키차단' 메뉴를 선택 후
'쿠키 차단'에서 '항상 허용'으로 선택합니다.
How do I use the Busan City Pass (APP)?열기1.Android phone → Play Store → Search for "Busan City Pass" → Download & installation
iPhone → iOS App Store → Search for "Busan City Pass" → Download & installation
2.Main page ≡ Select menu login and sign up or SNS login
3.Select a search box or category and search for product & select
4.Select the number of people, choose options. Move to the shopping cart or choose payment
5.Enter billing information, choose payment method and make a payment
What payment methods are available?열기Bank transfer and various credit card payment options are available for Korean residents.
We have a global pay system for foreign residents.
Global Credit Card: VISA, MASTER, JCB, AMEX, UNIONPAY
Global payment: PayPal
Messenger Billing: Wechat
Chinese Payment: Alipay, Tenpay
How do I use discount coupons?열기Please select the discount coupon offered by the Busan CityPass when you make a payment.
Discount coupons can not be used in conjunction with other promotions.
How can I confirm the reservation and receive the열기You can check the QR code of the product in the purchased history of the main menu immediately after completing the payment.
You can also save the issued QR code to your mobile phone.